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AOL IM password problem

I was trying to set up my AOL IM account on my new laptop. When I tried to authenticate, it failed. I tried three different passwords that it might be. I was not sure which one it was since I type it in so infrequently. All failed.

I end up at the AOL password change page. I type my screen name and the alphanumerics in the image and it says "some of the information is invalid". It is not mistyping the alphanumerics because that gives a different error. I tried it with an old IM username that I have not used in years and it said it would email the password to that account.

Any ideas?

Sent from my iPhone

Comments

the error is: unable to process your request at this time, please try again

(Anonymous)

Simple Solution

sign up for a new AOL IM account . . . .

Re: Simple Solution

Well, this is not really a "simple" solution as it involves telling people I have a new AOL id. That is not "simple".