Drama Level: red
Pittsburgh is usually a pretty sleepy station for United Airlines. Not today.
I had to check a bag, so I went upstairs to find a long line and pretty much chaos. None of the kiosks are marked for "first class/global services/100K/business class", only one counter spot is, and it was being used by a family with some complicated travel problem. So those of us in the "privileged" line had to fight with economy passengers to get a kiosk. Once you got a kiosk, it was kind of useless because the three customer service agents were all tied up with complicated problems and no one was tagging baggage. This lead to a buildup of people standing around the kiosks with luggage waiting to be dropped off.
Boarding was no less chaotic. Sometimes I would like to take the microphone off of the gate agents and make an announcement: "Yo! Listen up! You see that big, fat, bold 3 on your boarding pass? If you have a 3, step COMPLETELY away from he boarding area! You will only board after the important people you. Yes, you Mr. Gate Lice, I mean YOU. I do not care what your status is on American Airlines. You are a dufus member on United Airlines. Thank you for flying United Airlines, a Star Alliance Member."
Then, on the plane, we have more drama. A number of economy passengers tried to upgrade themselves to economy plus seating. The flight attendant would not let them do it and they caused a big scene.
I already suffered my punishment for being an elitist in the second paragraph. I had a screaming, poorly behaved child sitting in the row behind me.
In fire company lingo: Pitsburgh to Denver: drama level: red.
I had to check a bag, so I went upstairs to find a long line and pretty much chaos. None of the kiosks are marked for "first class/global services/100K/business class", only one counter spot is, and it was being used by a family with some complicated travel problem. So those of us in the "privileged" line had to fight with economy passengers to get a kiosk. Once you got a kiosk, it was kind of useless because the three customer service agents were all tied up with complicated problems and no one was tagging baggage. This lead to a buildup of people standing around the kiosks with luggage waiting to be dropped off.
Boarding was no less chaotic. Sometimes I would like to take the microphone off of the gate agents and make an announcement: "Yo! Listen up! You see that big, fat, bold 3 on your boarding pass? If you have a 3, step COMPLETELY away from he boarding area! You will only board after the important people you. Yes, you Mr. Gate Lice, I mean YOU. I do not care what your status is on American Airlines. You are a dufus member on United Airlines. Thank you for flying United Airlines, a Star Alliance Member."
Then, on the plane, we have more drama. A number of economy passengers tried to upgrade themselves to economy plus seating. The flight attendant would not let them do it and they caused a big scene.
I already suffered my punishment for being an elitist in the second paragraph. I had a screaming, poorly behaved child sitting in the row behind me.
In fire company lingo: Pitsburgh to Denver: drama level: red.

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